A collaborative culture

The trust and rapport between Tandym and Mercury’s consultants play a huge part in the partnership’s success.

Their weekly collaboration is structured yet flexible, technical yet human. It’s not just about solving problems. It’s about continually unlocking more value from Mercury and Microsoft and doing it in a way that works for Tandym’s pace, people, and plans.

When asked about any internal Vs external barriers, Lisa replies, "They let us talk it out - even our internal debates happen on those calls because we trust them [Mercury]. They listen, they guide us, and they push back when necessary."

"This is the most productive vendor relationship we’ve had. It's efficient, it’s consistent, and most importantly, it’s making a real impact on the business."

A collaborative culture

"This is the most productive vendor relationship we’ve had. It's efficient, it’s consistent, and most importantly, it’s making a real impact on the business."

Len Lombardo, CIO, Tandym