Enhancing Data Management and Analytics with Existing Technology
Mercury provides a transformative solution for TOA Global. Based on the Microsoft Platform, it seamlessly integrates with their existing Microsoft ecosystem, leverages technology they are already paying for and enhances data management and analytics capabilities.
Automated Recruitment Processes
Mercury automates the entire applicant qualification process, significantly reducing the consultants' administrative burden. This automation means consultants can handle high volumes of applicants efficiently, vetting them through customised assessment forms using Microsoft's Customer Voice platform. This has reduced the number of forms being used nd means different questions can be surfaced to the applicant, reducing fraud. This automation scores each applicant to ensure only qualified candidates moved forward in the recruitment process.
Enhancing placement validation.
A notable innovation is the introduction of a more efficient manager approval process through Microsoft Teams. Moving away from email-based approvals, this solution leverages Teams for a quicker, more transparent approval process.
Automated approvals.
Mercury's solution incorporates adaptive notifications and approvals through Microsoft Teams, eliminating the reliance on email and accelerating and streamlining the communication process. This transition to in-app notifications and using Teams adaptive cards for managerial approvals fostered a more efficient, timely decision-making process.
Contract management.
Integrating DocuSign into TOA's workflow is a significant leap towards automating and securing contract management. This speeds up the agreement process and ensures that documents are managed and stored securely, resulting in easier access and compliance tracking.